Q: How do I find the right size for my dog's harness?

A: Finding the perfect fit for your furry companion is essential for their comfort and safety. To determine the right size, measure your dog's girth (the widest part of their chest) and refer to our size chart. Each product page includes specific measurements to help you choose the best fit for your pup.

Q: Are the harnesses adjustable?

A: Yes! Many of our harnesses come with adjustable straps to provide a snug and secure fit.

Return/Exchanges Process:

Q: How do I initiate a return?

A: At Wiggly Pooches, we want you and your furry companion to have the best experience possible. If you need to initiate a return, carefully read and understand our return policy to ensure a smooth process.

Q: What items are eligible for a return?

A: To be eligible for a return, the item must be unused and in the same condition as when you received it. Returns are accepted within 7 days from the date of delivery.

Q: What if it's been more than 7 days since I received the item?

A: If it is after 7 days, unfortunately, a return will not be issued. Please make sure to initiate the return within the specified timeframe.

Q: Who is responsible for return shipping costs?

A: The cost of return shipping is the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure the item reaches us safely.

Q: What if the item I received is damaged?

A: If the item is damaged, please send us a message within 7 days of delivery. We will require photos of the defect or damage before starting the return process.

Q: Can I return dog harnesses and leashes?

A: For hygiene reasons, we cannot accept returns on dog harnesses and leashes that have been used or show signs of wear.